Terms of Use

Effective Date: April 4, 2025
Last Updated: April 4, 2025

Welcome to EasyComplaint. By accessing or using our website and services, you (“you”, “user”, or “customer”) agree to be bound by the following Terms of Service (“Terms”, “Agreement”). Please read them carefully.

If you do not agree to these Terms, you may not use our services.

1. Overview of Services

EasyComplaint provides tools powered by artificial intelligence to assist users in generating professional complaint emails to use for personal complaints for industries such as airlines, hotels, mobile carriers, banks, and car rental companies.

These services are offered “as is” for informational and convenience purposes only.

2. User Responsibilities

You are solely responsible for:

  • Reviewing and editing any email content before sending it
  • The use of executive email addresses obtained through EasyComplaint
  • Complying with all applicable laws and regulations when contacting individuals or companies

EasyComplaint does not send emails on your behalf. All email communications are initiated and controlled by you.

You agree not to use the service for:

  • Harassment, threats, or abuse of any individual
  • Spam or mass unsolicited communications
  • Any activity that violates applicable consumer protection, privacy, or communications laws

3. Executive Email Addresses

Executive contact information provided by EasyComplaint is:

  • Generated using AI and data aggregation techniques
  • Cross-referenced with multiple public and proprietary sources
  • Curated to ensure relevance and likelihood of delivery

Despite our best efforts to ensure accuracy, we do not guarantee the deliverability, currentness, or responsiveness of any provided email address.

By using this information, you acknowledge and accept full responsibility for any outcomes resulting from contacting these individuals.

4. AI-Generated Content

All complaint emails and strategic recommendations generated by EasyComplaint use AI models trained on publicly available information and best practices.

While we aim to provide professional, effective communication tools, we do not guarantee the accuracy, legal validity, or effectiveness of any AI-generated content.

EasyComplaint assumes no liability for the consequences of using, relying on, or acting upon any content generated by our service.

We recommend reviewing and, if necessary, modifying all generated content before use.

5. No Legal Advice

EasyComplaint does not provide legal, financial, or regulatory advice. The use of our platform does not establish a client-attorney relationship. All content should be considered informational and reviewed by a professional where needed.

6. Account Access and Security

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

If you suspect unauthorized use or security breaches, notify us immediately at [email protected].

7. Subscription & Payments

(If you have paid plans – include this section. If not, remove it or leave it as a placeholder.)

Certain features may require payment. By subscribing, you agree to the pricing, billing cycle, and refund policy provided at checkout. Subscriptions may be canceled at any time via your account settings.

8. Termination

We reserve the right to suspend or terminate your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the platform.

9. Limitation of Liability

To the fullest extent permitted by law, EasyComplaint and its affiliates, officers, employees, or partners shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or goodwill
  • Damages arising from inaccuracies in email addresses or AI-generated content
  • Legal outcomes resulting from any communications or claims

Your sole remedy for dissatisfaction with the service is to stop using it.

10. Indemnification

You agree to defend, indemnify, and hold harmless EasyComplaint from and against any claims, liabilities, damages, and expenses arising out of your use of the service, including but not limited to any communication sent via executive contacts obtained through the platform.

11. Modifications

We may update these Terms from time to time. If we make material changes, we will notify users via email or a notice on our site. Continued use of the service after such changes constitutes your agreement to the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

13. Contact

If you have any questions about these Terms, you can reach us at:

📩 Email: [email protected]
🌐 Website: https://easycomplaint.ai

Thank you for using EasyComplaint to advocate for your rights as a consumer.