Our Mission

Every day, millions of consumers face bad service, unexpected fees, delays, lost items, and broken promises from the companies they rely on. And far too often, we just let it go.

Not because we’re okay with it—but because fighting back feels exhausting.

The Problem

Whether it’s a canceled flight, a disappointing hotel stay, or a surprise bank charge, most people don’t follow through on complaints. Why?

  • Writing a professional email takes time
  • Customer service reps offer scripted apologies, not real solutions
  • Escalating feels like shouting into a void
  • And when it’s “just” $50 or $100, we’re told it’s not worth the effort

But for many people, that "small money" isn't small. It could be the cost of a week’s groceries, a utility bill, or a crucial part of their travel budget.

We believe you shouldn't have to give up your rights—no matter the amount.

What We Stand For

EasyComplaint exists to level the playing field.

Our mission is simple:
To help everyday consumers get back what they rightfully deserve—quickly, confidently, and without wasting hours on customer service.

We use AI and automation to empower people—not big businesses.

  • We help you write powerful, clear, and calm complaint letters
  • We connect you directly with executives who have the power to act
  • We surface best practices, community-tested strategies, and legal awareness so you’re never alone

Why It Works

Executives care about one thing customer service reps don’t: reputation.

When you write to the top, your complaint is taken seriously. Companies know that a well-documented, reasonable message sent to a CEO or COO is not one they can ignore.

And we help you send that message—fast.

Who We’re For

We’re building EasyComplaint for:

  • Busy professionals who don’t have time to chase call center reps
  • Students, seniors, and families who need their money back
  • Anyone who’s ever been told “there’s nothing we can do”
  • People who feel ignored, dismissed, or powerless

A Fairer Future

We believe in consumer dignity, accountability, and smart tools that work in your favor—not against you.

With EasyComplaint, you're not just filing a complaint.
You're standing up for yourself—with clarity, confidence, and the right tools by your side.

Because your time matters. Your money matters. And your voice deserves to be heard.